Privacy Policy


Handmade Candles by Marta is committed to safeguarding the privacy of your personal information collected through our website and adheres to the principles outlined in the Handmade Candles by Marta privacy policy.

Collection and Processing of Data

Handmade Candles by Marta is responsible for gathering and processing personal data on this website. Our privacy policy is designed to clarify how we handle personal data, specify the types of information we collect, and provide you with a way to contact us regarding your personal data.

We collect, use, and disclose personal data only in compliance with applicable privacy regulations and Directive 95/46/EC on the Protection of individuals with regard to the processing of personal data and on the free movement of such data. We collect personal data through lawful and ethical means, without undue intrusion.

The types of information we may collect include:

a. Identifying and contact details (e.g., name, address, email);

b. Information related to your purchases and website activities if you create an account or make purchases (e.g., tracking the sections of the website you visit and the content you view).

Our aim is to obtain personal data directly from you or from an authorized representative. If we collect your personal data from a third party, we will take reasonable steps to ensure that you are aware of this practice. Not providing the requested personal data may prevent us from fulfilling your product or service requests or maintaining contact in the future.

Purposes of Personal Data Usage

We will utilize your personal data for the following purposes:

a. Processing your product orders and gift certificates;

b. Distributing our newsletter to you;

c. Managing, updating, and servicing your account with us;

d. Maintaining, administering, and enhancing our systems;

e. Improving the quality of our website, including customization based on your preferences and usage history;

f. Providing information about our products, store openings, and events.

If you provide your email address, you consent to Handmade Candles by Marta using it to contact you for the listed purposes.

Recipients of Personal Data

Authorized employees of Handmade by Marta and our business associates are the recipients of your personal data. To conduct our operations effectively, we may also share personal data with other individuals or organizations, with your consent as necessary. These individuals and organizations include:

a. Other parties to whom we are authorized or required by law to disclose information.

Data Protection and Retention

We commit to:

a. Ensuring that the personal data we collect and process is accurate, complete, and up-to-date;

b. Safeguarding personal data from misuse, loss, unauthorized access, modification, or disclosure;

c. Securely disposing of and permanently de-identifying personal data, as permitted by law, that is no longer needed.

Online Payments

Online payments are processed through an encrypted third-party payment system and are not shared with Handmade Candles by Marta or our partners to ensure the security of your payments. Alternative payment options are available upon request, and any information obtained through these options will not be retained by us unless authorized.


If your web browser is configured to accept cookies, a cookie will be stored on your hard drive when you visit the Handmade by Marta website. Cookies enable us to collect information about your computer, such as your IP address, browser type, operating system, domain name, and details of any referring website. We use cookies to track and collect information about which sections of the Handmade by Marta site and newsletter you visit. This information is utilized to maintain the quality of our service and provide tracking and statistics regarding website usage. If you prefer not to store this information on your computer, you can configure your browser not to accept cookies. However, disabling cookies may restrict access to certain sections of this website, including the purchase section.

Access to and Correction of Personal Data

Please reach out to us if you would like to access or correct the personal data we hold about you. Handmade Candles by Marta will provide access to your personal data and will take appropriate steps to amend any inaccuracies or outdated information.

If you have any inquiries regarding how we handle your personal data, wish to access or correct your personal data, object to its processing, or express concerns or complaints about how your personal data has been processed, please do not hesitate to contact us.